Absa exploiting old people

Absa has a free wills concept but it turns out it's not free. You have to pay them high commission once your loved one has passed on. Please read terms and conditions. Reason for my review is that Absa as executors are useless. You have to submit all the paperwork firstly and they then just submit to masters on your behalf. My gripe is that after the estate was finalized, we then get outstanding bills that was missed Example, our estate for my late father was finalsed and we now received a bill for tv license. Please bare in mind the bill in question is dated 4 days after my dad passed with accumalated monthly interest. I queried why this bill was received when it was part of the estates check list they send us, and the answer was that it is now in the surving spouses name. Technically this tv license should have been paid from the estate monies they charged, but because they missed it, they now expecting a sassa pensioner to pat more than R700 for accumated interest. I requested from management to waive the bill as they missed the payment through no fault of ours, but they refused. They should be liable to pay that accrued interest and my mom, the sassa pensioner should only be liable for the new bill that is due for the new year. I'm really disgusted with their service and how they exploit old people.