EF
Ezelle F

1 reviews | Active since Sept 2012

26 Jan 2019, 16:31

ABSA exploitation of customers

This morning I was charged a R140 for a printout of confirmation of my banking details. Not R25, not R40 - a R140! That is absurd ABSA. So many processes requires confirmation of one’s banking details, which we want without our saldo’s / confidential info showing. Why can’t ABSA offer this service off the app? It’s because ABSA wants to make money out of it. It’s my right to be able to print this info. All of us pay enough monthly banking fee to ve still further **********! Carte Blanche reported on ABSA having the worst internet banking security in SA and then to take no corporate or social responsibility for their lack of security. It is time to switch banks.

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Replies (1)
Absa
Absa's reply28 Jan 2019, 15:06
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange

Group Customer Care
 Absa Bank Ltd