LL
Lebo L
1 reviews | Active since Apr 2020
15 Apr 2020, 13:42
ABSA Exorbitant and Unexplained Admin Fee of R600 on Student Account
I have been receiving excessive admin charges of late on my ABSA student account and the last one I saw was of R600 on 1 April 2020. The charge is not deducted consistently and I have never been informed about what it is for. The last time such a fee was charged to my account this year was for R300. No one can explain to me what these excessive fees are for.
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Absa's replyOfficial
15 Apr 2020, 14:00Dear Lebo Lephalo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply15 Apr 2020, 14:00
Official
Dear Lebo Lephalo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care