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Agnetha R
1 reviews | Active since Sept 2020
10 Aug 2022, 17:42
ABSA EXECUTORS AND TRUSTEES
How long does it take for an Estate to be wined up....we've been struggling for the last 11 years since my grandparents are deceased and their estate not sorted out yet..... You don't hear anything from the estate late attorney Francois Helmie we basically have to do everything from our side to do follow ups, but his never available to hear what the outcome is of the Estate this is ridiculous.....service actually sucks I mean 2 of the heirs in this time passed on as well and no one is not doing anything you pay for a service but you achieve nothing they are the most unpleasant place to deal with
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Replies (2)Absa's replyOfficial
10 Aug 2022, 19:32Dear Agnetha, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneCustomer Value Management Absa Bank Ltd
Best regards,
Absa's reply10 Aug 2022, 19:32
Official
Dear Agnetha, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***2. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneCustomer Value Management Absa Bank Ltd
Best regards,
Absa's replyOfficial
10 Aug 2022, 19:35Please be advised that we sent an email requesting you to please provide us with the Deceased ID number as well as the letter of authority on the estate for us to assist further.
Best regards,
Absa's reply10 Aug 2022, 19:35
Official
Please be advised that we sent an email requesting you to please provide us with the Deceased ID number as well as the letter of authority on the estate for us to assist further.
Best regards,
