WL
Wilna Loxley-Ford
1 reviews | Active since Feb 2014
19 Oct 2020, 13:10
ABSA EXECUTORS adnd TRUST useless
Hi my Father died 20th of July. We informed ABSA executors soon after. I rang and wrote to: ***ca. This was on the 12th of AUG 2020. Up to now we havent heard a word. NO ANSWER, NO ACKNOWLEDGEMENT NOTHING.
How does that work
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Absa's replyOfficial
19 Oct 2020, 15:35Dear Wilna Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply19 Oct 2020, 15:35
Official
Dear Wilna Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Best regards,
WL
Wilna Loxley-Ford's updateReviewer Update
24 Oct 2020, 10:13At first ABSA promised to ring within 4 hours. That didnt happen!!! Then they promised via email that the matter will be attended to by the 23rd. Welll that didnt happen!!! WHAT NO!!!
WL
Wilna Loxley-Ford's update24 Oct 2020, 10:13
Reviewer Update
At first ABSA promised to ring within 4 hours. That didnt happen!!! Then they promised via email that the matter will be attended to by the 23rd. Welll that didnt happen!!! WHAT NO!!!