LG
Leon G
1 reviews | Active since Aug 2017
03 Nov 2020, 07:59
Absa excessive charges
So absa has been charging me excessive fees monthly and on the app it just relects as see statement.And these amount are over R500.I have tried contacting ABSA to query this but i cant even get hold of them.i will certainly be changing banks soon!
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Absa's replyOfficial
03 Nov 2020, 10:32Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply03 Nov 2020, 10:32
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,