ABSA EXCELLENT SERVICE

I had a problem releasing my car from the workshop yesterday late afternoon. I was using my Absa business transact account and not being aware that my point of sale limit is lower than the amount I wanted to swipe for. I was very frustrated and panicking, thinking of how was I going to get home if I had to wait for the next day to visit the branch. But the service I received from the Absa call centre was excellent. A consultant by the name of David Mntambo was very patient with me, he really did his best to make sure that the transaction goes through on the merchant side. He changed my thoughts about leaving Absa after I had experiences in the past. We need consultant like David and his colleague Daniel Mmemane. We spent almost and hour because the merchant's speed point also had issues after the my limit was increased. Instead of David getting irritated, he sounded like he's enjoying the experience and kept calming me down with so much respect and assuring me that all will be fine. I realize at the end that it was team work with him and Daniel. Keep up the good work guys., with that attitude, you are going one direction only HIGH and thank you, much appreciated. Makgauta Elizabeth Khoetsa.