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1 reviews | Active since Feb 2017

25 Apr 2018, 13:49

Absa excellent in worse to bad service... Internet Banking

After contacting Absa on nearly a monthly to weekly basis the past few months .. never have they been able to provide a simple yet necessary task of correcting my internet banking.

I have never been able to use this feature ABSA brags about.

I am convinced you should be receiving a feature you are paying for in banking costs.

So Absa … Please tell me how much more bad service must I endure from you before you actually start giving your clients the service they require and deserve??

Kind Regards

Please contact me when you are finally able top assist...

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Replies (2)
Absa
Absa's reply26 Apr 2018, 12:58
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply26 Apr 2018, 12:58
Official

Dear Customer

Kindly provide me with your ID Number in order for me to log an official complaint and forward to relevant business unit to assist in resolving this matter.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd