CC
Chanel C

1 reviews | Active since Jul 2021

10 Jul 2021, 14:11

ABSA ESTATES IS A DISGRACE!!!!!

ABSA Estates is a total disgrace! Been waiting almost 4 years for late estate to be settled. After contacting ABSA Aksielyn, numerous emails, calls and complaints about this, it is still not finalized. ABSA TERRIBLE SERVICE!!!

0
Replies (2)
Absa
Absa's reply12 Jul 2021, 10:29
Official
Dear Customer,
  
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with the deceased account and ID number to log a formal complaint for investigation. 

Aso, please advise who is the beneficiary, who has the letter of authority because we would like to have I as we.

Kind regards Nthabiseng Sibande
 Customer Value ManagementAbsa Bank Ltd

Best regards,

Absa
Absa's reply12 Jul 2021, 16:47
Official
Dear Customer,
  
Thank you for bringing this matter to our attention and your reference number is C-***1. Kindly provide us with the deceased account and ID number to log a formal complaint for investigation. 

Aso, please advise who is the beneficiary, who has the letter of authority because we would like to have it as well.

Kind regards
 Nthabiseng Sibande
 Customer Value ManagementAbsa Bank Ltd

Best regards,