CS
Charlene S
1 reviews | Active since Dec 2020
22 Feb 2022, 09:03
ABSA Estates - I will never let them do my estate
I have previously logged a complaint RE the horrible service from Absa Estate department. They took another month after the actual complaint on HelloPeter to appoint a attorney to work with my Grandfathers estate. All documents submitted to the attorneys and they have been waiting for the original will for over a month from Absa
Why is it so difficult to resolve this issue and get closure?
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Absa's replyOfficial
22 Feb 2022, 14:19Dear Charlene Schultz Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4 Kind regards,Group Customer Care
Absa's reply22 Feb 2022, 14:19
Official
Dear Charlene Schultz Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4 Kind regards,Group Customer Care