ABSA Estate/ trust department

After years of being a loyal customer, I've finally had it with ABSA. The disrespect shown to customers is truly appalling. Anyone thinking of getting an ABSA will & appointing ABSA to handle the estate at the rediculous fee of 5% of the value of the estate must seriously think again. You will be taken for a ride, be **** to & treated like a idiot and still be made to pay for such treatment. When ABSA says 6 months to finalise an estate, do not be fooled - it is a total lie. No matter how small the estate and how uncomplicated, it will never be 6 months. It's been more than a year and I am still waiting.