ABSA ESTATE INTAKE IS A ****!!! NO ANSWERING OF PHONES, NO ASSISTING CLIENTS YET THE TRUST FUND IS WIITH THEM.

I reported the death of my parent and submitted her WILL with certified ID's and death certificate two months ago so ABSA may assist as the deceased had entrusted this bank to take care of us when she is no more. I am drowning in debt with no food nor school fees for my children as I used my salary and loans for the funeral and the after ceremonies. I am on the brink of depression and feel suicidal because I do not know what my children will eat next while there is so much money left for us at ABSA. I phone ABSA Trust daily and no-one comes to my rescue and Candice (ABSA Pretoria employee) tells me the ESTATES/TRUST department has a backlog. The backlog is not my issue but theirs all I need is money and my money is inside ABSA but ABSA is refusing to give it to me. In conclusion, ABSA therefore wants to kill me because if I have no money, no shelter I will be depressed and obviously one thing leads to the other. When I am no more, what will ABSA do with this money?