ABSA employees rude, arrogant and refuse to help customers

I am amazed that employees of ABSA think their customers are their enemies. I phoned ABSA to report a possible ********** email and I was verbally attacked by the ABSA employee (a lady). She was rude, told me that she didn't have time to talk about ***** and that I must complain somewhere else. I have been a client of ABSA since I was 18 and now I am 65. I have had enough of the rude and unprofessional way this bank treats their customers. I saw on ABSA's complaint list that only 4 out of more than a 100 complaints against ABSA have been resolved. Thanks but no thanks. I am closing my accounts.