EH
Eric H

1 reviews | Active since Sept 2020

05 Jun 2021, 11:59

ABSA employee Kavir Sewcharan is SO ***********

It feels crazy to have to allocate ANY star to ABSA. The incompetence we have experienced from their staff knows no limits :(. In particular, a man named Kavir Sewcharan who is an "Enterprise Banker" in Pretoria is a ***** of his salary every month. He almost never responds to emails from us as clients, or other ABSA staff needing assistance with the most basic matters that form part of his role, but on the rare occasion that he DOES attempt to do his job, he makes matters worse by his lack of intelligence. How ABSA hired someone like Mr Sewcharan is a mystery - he is beyond ***********.

0
Replies (2)
Absa
Absa's reply07 Jun 2021, 10:46
Official
Dear Eric H Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***0 Kind regards,Rezona Louw Group Customer Care
EH
Eric H's update08 Jun 2021, 09:54
Reviewer Update
Thank you Rezona Louw. I sincerely appreciate your message, and have received your email, to which I have responded.