ABSA Employee Barring Client from ABSA Branch with a protection Order

I would formally like to lay a complaint against an employee of absa bank , who has served me with a protection order after she contacted me and verbally abused me over the phone. In the Protection Order application made by Miss Serishka Singh who works at ABSA Bank Greytown made on the 16-07-2018 ,It clearly stated on the document That I am NOT TO ENTER THE COMPLAINANTS PLACE OF EMPLOYMENT, NAMELY :ABSA GREYTOWN, 114 PINE STREET. I think its only fair that i advise ABSA of the actions the employee has taken

I work in Greytown and do my banking and make payments etc in the current branch, The closest ABSA Bank is 75Km away. If i require to renew my card do i now need to drive to Pietermaritzburg to renew my card? , if this protection order is granted who will compensate me ? as i think its easier to switch banks as other banks are just 200 meters away.

To my understanding i will not be allowed to enter the Bank resulting in me not making use of services offered by ABSA. which means ABSA serves no purpose to me and need to find a bank which i will firstly welcome me and i will be allowed to freely walk in and carry out my business in.

I would like to find out the following from ABSA :-

1. Is an employee allowed to make a decision of barring a client on behalf of the Corporate Bank which is a service institute and provides services to clients? 2. Is an employee allowed to hold a client randsom and not allow the client into a bank over a phone call that she initiated and which was personal in nature? 3. Which Branch am i allowed to use ? cause if i enter ABSA Greytown i stand a chance of being arrested ? 4. How much does ABSA value my 4 years of loyal banking with them? 5. Is Absa willing to have between 4- 5 client accounts moved to other banks due to a protection order from an employee ? 6. Does ABSA encourage this behavior ?

I am willing to provide copies of the document which was served, as i am not sure how to transact with ABSA any longer due to an employee using the Brand name to their disposal and to suite their personal needs.

A very Concerned and Disappointed Client Thank You