ABSA

ABSA client for 35 odd years. Paid by credit card for purchases from a third party. Upon receiving the confirmation I realised it wasn’t what I expected and agreed upon. Phoned ABSA helpline with only one question. Can I reverse the transaction on my credit card myself or should I take it up with the service provider? First time after 35 years I didn’t get past the security questions to verify my identity. The first four were the normal: id, name, surname, address and then: Do you have a Vodacom account? So the obvious response is what does that have to do with my query? Then, wait for it: HOW MANY PROPERTIES DO YOU OWN? I kid you not. I doubt this call was recorded.