1 reviews | Active since Jun 2017

18 Nov 2019, 08:55

Absa eating all my money

I started to notice that Absa is doing me in and taking all my money for bank charges? i transfer all my money into my credit card because this savings account i have is ridiculous it is eating up my money, there was money in my account on Saturday, on Sunday morning i went into the bank the account was on 0.00 i transferred R80.00 my money was gone, i transferred again R75 and i was left with R14 ??? and it does not show anything that was in arrears on my transaction list ??? how can one pay this much Bank charges? i do not trust absa with my money at all ? and then i see there was R48.00 for notification fee and everytime a R4 after an inter account transfer or when i use my card.. and then on month end you take monthly fees so if you calculate everything i pay almost R500 A MONTH for bank charges and i never had this problem before, since the day i went in to get a new card about 2 months ago as it was about to expire they did not give me a savings card that matched my account they gave me a flexi debit card, since this change i have been paying almost all my salary to bank charges.. i have this account for almost 4 years and since the change in cards i pay my ass off??? this is ridiculous i want this fixed or my money back i mean in 24 hours you took almost R200 out of me ?? FOR WHAT.. *****ers

0
Replies (3)
Absa
Absa's reply18 Nov 2019, 14:57
Official
Dear Chantelle Lowings Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour .   Kind regards,Rezona Louw Group Customer Care
's update03 Dec 2019, 09:43
Reviewer Update
Still not Any Feed Back My account was Changed back But when is my Refund Going to be processed after all You guys Changed my account without me knowing and i had to pay so much money and now no one gets back to be amount the money that needs to be refunded?
Absa
Absa's reply03 Dec 2019, 13:45
Official
Dear Chantelle Lowings Thank you for your posting. Please refer to our email to your personal email address.

Kind regards,Rezona Louw Group Customer Care