CW
Changtelle W
1 reviews | Active since Feb 2014
11 Jun 2020, 09:09
Absa Easy life
I have my easy life policy for 11 years and never used it, now that I want to claim they don't get back to me . I send an email on the 12 of May and still no response , never missed a payment but as soon as you need help you wait.
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Replies (2)
Absa's replyOfficial
11 Jun 2020, 11:10Dear Changtelle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply11 Jun 2020, 11:10
Official
Dear Changtelle, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
12 Jun 2020, 10:13 Dear Changtelle,
We refer to the above and advise that we have sent an email to the email address provided on this posting. Please reply back at soonest for us to assist you further.
Basani
We refer to the above and advise that we have sent an email to the email address provided on this posting. Please reply back at soonest for us to assist you further.
Basani
Best regards,
Absa's reply12 Jun 2020, 10:13
Official
Dear Changtelle,
We refer to the above and advise that we have sent an email to the email address provided on this posting. Please reply back at soonest for us to assist you further.
Basani
We refer to the above and advise that we have sent an email to the email address provided on this posting. Please reply back at soonest for us to assist you further.
Basani
Best regards,