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EasiBi E
1 reviews | Active since Aug 2021
25 Aug 2021, 17:51
ABSA EASTRAND MALL
Why is all the branches closing, I have a platinum current account and now for 3 days I just cant get a branch that I use to have. I went to the Branch in East Rand Mall I got there 15:31 and they refused to help me and told the security to escort me away. I want some body to contact me regarding this. Why not close the East Rand Mall branch they are rood and just doesn't have any manners or even know how to speak to a customer. .
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Absa's replyOfficial
26 Aug 2021, 10:31Dear Easibi
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Best regards,
Absa's reply26 Aug 2021, 10:31
Official
Dear Easibi
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Best regards,