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Nduduzo N
1 reviews | Active since Jan 2020
02 Jan 2020, 14:28
Absa Eastgate very bad service!!!
Absa Eastgate accompanied my girlfriend to link here account to a new phone she has, stood in line for 30min after being called to the desk we had to wait for authorisation for an hour because whoever that was supposed to authorize was on lunch.... Worst customer service ever!!! Very bad business ethics
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Absa's replyOfficial
03 Jan 2020, 09:17Dear Nduduzo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply03 Jan 2020, 09:17
Official
Dear Nduduzo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will review the matter, provide you with my specific contact details as well as your unique complaint reference number and an expected timeframe for further feedback. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd