MB
Marionette B

1 reviews | Active since Jun 2018

04 Jun 2018, 15:26

ABSA East Lynne branch - worst customer service ever!!!

ABSA is the worst bank ever!!!!!!!!! On the 3rd of May, my son in law did an EFT from ABSA East Lynn in Pretoria to a Capitec account and until today, 5 June 2018 the money is not reflecting in the Capitec account, and was also not returned to his ABSA account. He went to the branch several time after the 3rd of May to try and resolve the matter, but somehow ABSA have no idea what happened to the funds!!!!!!!!!!!!!!! How is that possible???????????????????

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Replies (2)
Absa
Absa's reply05 Jun 2018, 11:52
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please request the complainant to provide his account number, and the account number that was to be credited, the date and the amount.

This information can be sent via private message.

Regards

Claudette

Absa
Absa's reply08 Jun 2018, 07:21
Official

Dear Customer

Please can you request that the account holder e-mail me his complaint directly and provide me with the required details.

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Regards

Claudette