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JT
Jochemus T

1 reviews | Active since May 2022

26 May 2022, 13:11

Absa

I went to ABSA Loch Logan in Bloemfontein to request a paid up letter for my credit card and was told the account is closed and they cannot provide me with a letter.

0
Replies (3)
Absa
Absa's reply26 May 2022, 14:42
Official
Dear Jochemus van Tonder Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***8. Kind regards,Group Customer CareRezona Louw
JT
Jochemus T's update31 May 2022, 21:22
Reviewer Update
Dear Rezona Louw thanks for being so kind to help me I got the mail from you and I appreciate it a lot

Regards Jochemus van Tonder
Absa
Absa's reply01 Jun 2022, 09:04
Official
Dear Jochemus van Tonder Thank you for your posting.

We are happy to hear that the matter is resolved.

Kind regards,Group Customer CareRezona Louw