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Nontuthuko N

1 reviews | Active since Oct 2023

28 Jul 2025, 15:26

ABSA DUPLICATE TRANSACTIONS

Been getting duplicated transactions for the past three months with ABSA and I swear it’s so tiring following up on your money because it shows that it’s been taken and there are also uncleared transactions of the same amount. So whenever I deposit money into my account it appears as R0.00. I’ve been sending numerous emails from a week back with no response and today I’ve called more then 4numbers with no1 giving me a straight answer… my debit orders are bouncing coz I can’t transfer money into that account since the balance will still remain at R0.00 even after I’ve made a new deposit.

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Replies (1)
Absa
Absa's reply28 Jul 2025, 16:17
Official
Dear Nontuthuko
   
Thank you for bringing this unfortunate matter to my attention. Please accept my sincere apology. Your reference number for this complaint is C-***6. Please be advised that an email has been sent requesting information. Once we receive it, we will look into it more.
   
RegardsPravesh BejayCustomer Value Management