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Nontuthuko N
1 reviews | Active since Oct 2023
28 Jul 2025, 15:26
ABSA DUPLICATE TRANSACTIONS
Been getting duplicated transactions for the past three months with ABSA and I swear it’s so tiring following up on your money because it shows that it’s been taken and there are also uncleared transactions of the same amount. So whenever I deposit money into my account it appears as R0.00. I’ve been sending numerous emails from a week back with no response and today I’ve called more then 4numbers with no1 giving me a straight answer… my debit orders are bouncing coz I can’t transfer money into that account since the balance will still remain at R0.00 even after I’ve made a new deposit.
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Replies (1)Absa's replyOfficial
28 Jul 2025, 16:17Dear Nontuthuko
Thank you for bringing this unfortunate matter to my attention. Please accept my sincere apology. Your reference number for this complaint is C-***6. Please be advised that an email has been sent requesting information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter to my attention. Please accept my sincere apology. Your reference number for this complaint is C-***6. Please be advised that an email has been sent requesting information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Absa's reply28 Jul 2025, 16:17
Official
Dear Nontuthuko
Thank you for bringing this unfortunate matter to my attention. Please accept my sincere apology. Your reference number for this complaint is C-***6. Please be advised that an email has been sent requesting information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter to my attention. Please accept my sincere apology. Your reference number for this complaint is C-***6. Please be advised that an email has been sent requesting information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
