SN
Suegandrie N

1 reviews | Active since Jan 2020

28 Jan 2020, 09:56

Absa dumb ****holes

They are absolutely pathetic, they are the dumbest bank ever , they have people that have a don't care attitude, they staff will never assist , u must keep calling the call centre but no one knows what's happening , we must spend airtime to phone when they need our services worst bank ever , to get a loan must wait 10 years for feedback , nothing is simple with them,I want a response and don't give me that wait for feedback ****

0
Replies (2)
Absa
Absa's reply28 Jan 2020, 12:23
Official
 Dear Customer  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically.  Looking forward to being of service to you.  Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd 

Best regards,

SN
Suegandrie N's update28 Jan 2020, 13:37
Reviewer Update
This is not good enough , you'll don't do **** , I want a response now , there is nothing hard , I'm sure you'll have access