FF
Faunatic F

1 reviews | Active since Aug 2016

12 Aug 2016, 07:37

ABSA DUAL CHARGES ON ONE TRANSACTION

<p>HI..I have been experiencing a similar problem to that of other Absa customers. When I swiped my card at an outlet this week, I was charged twice for one transaction now my account has a shortage of money that was no supposed to be deducted. I went to a branch where I was told that I have to wait for two days...this is frustatrating as an amount of R1300 was erronously deducted from my account and they can't see that on the statement.,...It's indeed annoying!!!</p>

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Replies (1)
Absa
Absa's reply12 Aug 2016, 09:15
Official
Thank you for bringing this matter to our attention. We will investigate the matter and a resolution agent will contact you with feedback once the complaint has been resolved. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd