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jean V
1 reviews | Active since Oct 2019
21 Dec 2022, 10:24
ABSA dropping the ball
The branch in Kolonade center only had 2 tellers open I waited for 35 minutes to be help it's unexpected the manager was of no help at all and thinking my complaint is a joke
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Absa's replyOfficial
21 Dec 2022, 11:20Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply21 Dec 2022, 11:20
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,