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Nelson N

1 reviews | Active since Jan 2019

11 Dec 2019, 10:11

ABSA driving people to commit suicide

I've been a client for over 30years and due to being self employed i had a problem with a client which affected my payments on my Loan account.My account was handed over and have been paying regularly.I have been pressurised by Anthony Richards and accociates who don't want to understand.I have been issued summons and on calling Anthony Richards and Accociates i was told to pay R5500 end November which I did.Then I received another summons and again called Anthony Richards and accociates .Now I am told I have pay R5500in December although I explained I am self employed and cannot afford this amount.I agreed to pay R2600 for December but have been advised that ABSA requires me to pay R5500. ABSA is driving people to the limit and are not considerate. This can drive people to commit suicide.

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Replies (1)
Absa
Absa's reply12 Dec 2019, 08:33
Official
 Dear Nelson Naidu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour .   Kind regards,Rezona Louw Group Customer Care

Best regards,