Absa DragonPass still waiting for my e-vouchers/lounge visit credits

<p>Since my previous complaint on HelloPeter regarding a six months wait to have DragonPass credit my lounge visits, and when this did not materialise I was promised e-vouchers instead, I am still waiting for credits/e-vouchers. Absolutely nothing is being done to resolve my complaint. I called the Absa Dragonpass number and was told by the consultant that my “e-mails are not on their system”. Strange, especially since I received e-mails from Dragonpass acknowledging receipt of my e-mails. I was even requested, in a reply to my e-mail, to send DOB etc., so how can my “e-mails not be on the system”. I am departing 27 May for international travels and so am desperate for my e-vouchers. I really do not understand why Absa forced this pathetic lounge service onto its customers when PriorityPass worked perfectly plus has an extensive portfolio of lounges. I am beyond fed-up with sending futile e-mails, making futile calls, what a huge waste of my time and energy. I was rather impressed when Dragonpass CEO Mark Koch phoned me last year to attempt to sort my Dragonpass issues. Now I am so disappointed and disgusted. Perhaps because Barclays is allegedly dropping Absa, UK based Dragonpass is now also washing its hands off Absa customers? Please, send my e-vouchers before 27 May. </p> <p> </p>