ABSA - Dragonpass poor service

For some reason ABSA moved from Priority Pass to Dragon pass for airport lounge access. Tried to activate mine today, website ABSA gave me is not working, was told to call the Call Centre - the rudest person (Reece) answered and was unapologetic, simply told me the website is down and questioned me as to why I needed to register - I said as I wanted the App on my iPhone to work so I can digitize the card - I was told the App does in any case not work as it is being \maintained and is not stable"<br> <br> Basically this is SHOCKING - I seriously urge ABSA to reconsider their partnership with Dragonpass- it seriously damages your brand - please please revert back to Priority Pass (at least they had lounges in USA whereas Dragonpass only serves 5 cities in USA - what a joke!~)"""