iM
itumeleng M

1 reviews | Active since Mar 2012

18 Aug 2016, 16:54

Absa double debits clients(******)

<p>On the 9th of august I bought a groupon voucher over the internet and absa debited the amount of R1 199 I got the sms notification and I immediately checked and the money had really been gone, I immediately reported it got a response that their system has a problem and they fix it, its now the 18th still I dont have my money and ive been enquiring all I get is sorry excuses, wats worse is today Im told I must call telephone banking wat the hell for? How come no one from absa hasnt called me? Who did they call when they took my money?what should I call with when they have my money? I want my money back, im leaving absa and will tell everyone I know to do the same </p>

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Replies (1)
Absa
Absa's reply19 Aug 2016, 10:05
Official
Dear Customer Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly. Kind regards Daphne Le Grange Group Customer Care Absa Bank Ltd