Absa don't respond to emails and don't care when you have a problem.

Absa call centre takes weeks to respond to queries or complaints (when they do respond).

Recently I've been trying to load Liberty Life as a payment beneficiary but unable to do so. When I load the account details that I was given I'm forced to use "listed by Absa" which doesn't work. I tried calling to log a call and eventually sent an email to their action centre.

I know very well that I wasted my time with the email. They don't care if you threaten to take your business to another bank either so maybe it's time to follow through on this option.