1 reviews | Active since Jan 2024
ABSA doesn't respect loyalty and customers period.
l have been an ABSA client for more than half my age. My Mom was a Nurse back in the days. She had a Perm Bank book. When Perm was taken over by ABSA. She went over to ABSA. I got used to ABSA. Needless to say from my FNB BOB T card l went to ABSA. I was 18. My first part time job. I am bitterly fissapoimtef that all these years ABSA has never taken an interest in my growth and offered me services that match my growth. In fact a few years ago despite my salary going through ABSA they refused to give me 100% bond. Oh it wasn't my first property. I had bought or builty other properties without bond.Nedbank offered me 100% bond. How? O reported ***** iny cheque account. Well l was asked to send an email and copy ABSA. How do l have an email to my ****mer? Needless to say they kept debiting my account. At last l had to close the account. Only to be charged for the new card. Not a cent of refund. Wow ABSA
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
Regards Pravesh Bejay Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***3. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
Regards Pravesh Bejay Customer Value Management
