NG
Noxolo G

1 reviews | Active since Jul 2013

06 Mar 2023, 12:56

ABSA DOESN'T PROTECT THEIR CLIENT FROM DEBI CHECK ****** LIKE AFRICAN BANK!

African bank are LIERS! I complained about money that they *******ly debit\ted from my ABSA account via Debi Check which Absa also just allows to happen with NO Protection for it's clients. Later on I got a call back from Bontle from Afrcan Bank'd back office and she promised me that I would be refunded by either Friday or Saturday. NO REFUND! Today I call them only to be told that the REFUND had been rejected. What kind of bank is this that blatantly LIES TO CLIENTS? WHY ARE OTHER BANKS LIKE ABSA NOT PRORECT THEIR CLIENTS FROM THIS DEBI CHECK THIEVERY!!!!

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Replies (1)
Absa
Absa's reply06 Mar 2023, 13:11
Official
Dear Noxolo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.  The reference number for your complaint is C-***0. Regards Pravesh Bejay Absa Bank Group Customer Care