ABSA doesn't deliver cards

My Absa credit card expired 02/22.

My app has been saying Absa or DSV will be in contact with me to arrange delivery, 3 months later no card has been delivered.

01/03/22 I phoned Absa card in desperation as I was stuck next to the N4 with an expired card and no petrol. The absa consultant kept telling me to ewallet myself money, no Absa atm in site.

03/03/2022 I called again and spoke to a consultant Nathaniel Maringa regarding my card. He told me it's my responsibility as a customer to phone Absa and ask for the card to be delivered. Yet my App says that Absa or DSV will be in contact. He says the card was printed on the 11th of December. He fails to listen to what the app says and has a no care attitude. He told me my card will only be delivered in 5-7 days. I leave to mpumalamga tomorrow and can not wait 5-7 days for something that Absa should have done.

I requested the card to be delivered tomorrow due to the inconvenience caused by Absa, and I was told I will need to pay for that.

I WILL NOT pay for Absa's faults, I expect this card to be delivered by close of business tomorrow at no cost otherwise I will be closing my accounts with Absa and moving over to FNB.