DM
Daniel M
1 reviews | Active since Mar 2018
09 Nov 2023, 09:28
Absa doesn't care
I have logged a call on the 7th November 2024 regarding my electricity problem, up until now no one has contacted me, this problem was affecting my gatemotor and now I can't go out of the house because the antivandal bracket key is not opening and it looks like it's vandalized, I'm now unable to go to work and my daughter is unable to go to school, if my claim was attended sooner I was not going to have such problems
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Absa's replyOfficial
09 Nov 2023, 09:51Dear Daniel Msibi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards, Group Customer Care Rezona Louw
Absa's reply09 Nov 2023, 09:51
Official
Dear Daniel Msibi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards, Group Customer Care Rezona Louw