DM
Dion M

1 reviews | Active since Dec 2016

06 Mar 2018, 18:45

Absa doesn't care about Treating Customers Fairly

I have recently settled and closed my credit card with Absa and have twice requested confirmation that the account has been closed. And twice I have been told this will be emailed to me. I am yet to receive the confirmation. Absa is pathetic and doesn't care about Treating Customers Fairly.

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Replies (1)
Absa
Absa's reply07 Mar 2018, 10:29
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd