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Daniel M
1 reviews | Active since Mar 2018
11 Oct 2021, 11:09
ABSA doesn't care about its customers
I am not happy with the ABSA credit card division and their attorneys because we had an agreement that I can afford to pay R2000 on my monthly installment because I have financial problems but now they have served me with court papers. I don't know why because I have been paying the R2000 every month as agreed, we are going through financial difficulties and you guys are just frustrating us more. I know that I'm supposed to pay my debt but if I can't pay the full amount I committed to pay what I can afford but you are now intimidating me with court actions, I hope you guys rot in hell.
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Absa's replyOfficial
11 Oct 2021, 14:29Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***6. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply11 Oct 2021, 14:29
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***6. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,