Absa doesn't care about a bad review on Hellopeter

Absa doesn't follow up issues even after a Hellopeter review.

Since this, our business bankers havent helped us much and don't seem to want to help with the 9 months incorrect charges that are owed. Absa failed to close down the account. Only then after requesting help, they shut down my internet banking to this account. Not the full account.

I received a call from in November asking why our account was in arrears. Well it makes sense if we are being charged on an empty account if it should have been closed.

I have now visited the branch, the business bankers are quite lethargic. Although they can see on the system all the above, they have requested the same info from us.

Shocking bank. I strongly recommend everyone should go with a real bank, like Capitec. Or in the case of business FNB.