ABSA doesn't know how to FICA

<p> After complaining here on 22 February my ABSA account was opened after being frozen. Yesterday my account was frozen yet again. Today I resubmitted my detail again at the branch and online, my account is still not reactivated....HELP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!HELP!!!!!!!!!!!!!!!!!!!!!!!!HELP</p> <p> </p> <p>I also had a conversation with an actionline representative who assured me that this matter will be resolved.......yeah righ</p>