MB
MARLENE B
1 reviews | Active since Jul 2020
01 Dec 2020, 16:49
ABSA does not update personal details
I got divorced in August Absa did not allow me to do anything because i was martied in community of property. They wanted my divorce decree. When I received it I went to ABSA first to set things right it has now been a month and according to their records Im still married and can still do nothing.
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Absa's replyOfficial
02 Dec 2020, 10:45Dear MARLENE BROWN Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Absa's reply02 Dec 2020, 10:45
Official
Dear MARLENE BROWN Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care