SS
Sandra S
1 reviews | Active since May 2016
05 Aug 2020, 08:45
Absa does not take a hint!
Having changed banks from ABSA Bank years ago because of their shoddy service, I am extremely annoyed to have received two calls in two days trying to sell me Absa road cover insurance. On both occasions I instructed the call centres to remove my details from their lists. However, I have little faith that it will be done ... I suspect I will receive further calls from a service provider that I have already declined to use.
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Absa's replyOfficial
05 Aug 2020, 09:06Dear Sandra Saunders Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply05 Aug 2020, 09:06
Official
Dear Sandra Saunders Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***5 Kind regards,Rezona Louw Group Customer Care
Best regards,