ABSA does not stop ***** and are useless to help

On 20/Feb/2016, I got an SMS from ABSA confirming a purchase on my card & that my balance was in debit. <br> I called the call centre to report ***** (as i did not do the purchase), and they gave me a ref # for the stopped card. On Monday I went to ABSA to get a new card, and was told that the \old\" card was not stopped!, also that the sms was a system error!! I had the card stopped again at the branch, and filled out a complaint form. They also issued me with a new card. When I tried to use this new card on Wednesday, the ATM said that the card was invalid. I called the call centre, & they can't help, as their system says the card is valid. They told me to go to the branch. I asked if I could lay a complaint, & she said no, as they r only open till 16H30. The initial SMS that ABSA sent me, caused me to cancel ALL my bank cards, & online profiles with ALL banks (small business owner), as I had been truly de*****ed on my STD Bank card on 18 Feb - 2 days prior, & assumed that all my information was compromised. Now, it is taking days to get any bank to do a simple task. I did my part by reporting it & taking action. ABSA has not helped at all, and has caused me unfair harm & cost & time."