TF
Tevin F

1 reviews | Active since Mar 2014

24 Jun 2019, 09:51

Absa does not respond to emails

I advised that I cannot open my vehicle finance statement from Ford/Absa on the 11th of June, that was 2 weeks ago.

I tried my ID number, Date of Birth still does not open.

please assist as I have tried all electronic communication paths

***, *** ***

0
Replies (2)
Absa
Absa's reply24 Jun 2019, 13:06
Official
 Dear Client,
  
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved. 
 

Regards
Vanessa Crowe
Specialist case Manager 
Customer Value Management 
TF
Tevin F's update24 Jun 2019, 14:40
Reviewer Update
Thank you Vanessa hope to hear from you soon.