KP
Karin Pepler-Coetzee
1 reviews | Active since Nov 2017
08 Jun 2021, 13:01
Absa does not reply to various requests for info
I have asked Absa for credit card info in January but still have not received all the info. They actually closed my previous Hellopeter compaint without giving everything. I have also logged a complaint on their website Complaint Reference: C-***0 but Melleny does not reply to emails. I have also tried on facebook.
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Absa's replyOfficial
08 Jun 2021, 15:06Dear Karin Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Best regards,
Absa's reply08 Jun 2021, 15:06
Official
Dear Karin Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Best regards,