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deon S
1 reviews | Active since Nov 2016
29 Aug 2020, 07:16
Absa does not know the meaning of service
Absa bank does not know what service means,try to go to a branch, you wait and wait,before covid they were bad ,now terrible ,thats if you can find one thats open.I have been trying to get a tax certificate for 3 days now and still nothing,through their web site,mobile app and telephonically
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Replies (2)
Absa's replyOfficial
31 Aug 2020, 09:23Dear Deon Schoeman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
Absa's reply31 Aug 2020, 09:23
Official
Dear Deon Schoeman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
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deon S's updateReviewer Update
03 Sept 2020, 04:18Morning Rezona
I have communicated now 3 times to your actionline and communicated with lesley harris,now today still with no!! tax certificate.This has now dragged on for more than a week and i still have no resolution. C-***8 Re: C-***1 FW: is the reference.She did send me an attachment with no tax cert attached.
I have communicated now 3 times to your actionline and communicated with lesley harris,now today still with no!! tax certificate.This has now dragged on for more than a week and i still have no resolution. C-***8 Re: C-***1 FW: is the reference.She did send me an attachment with no tax cert attached.
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deon S's update03 Sept 2020, 04:18
Reviewer Update
Morning Rezona
I have communicated now 3 times to your actionline and communicated with lesley harris,now today still with no!! tax certificate.This has now dragged on for more than a week and i still have no resolution. C-***8 Re: C-***1 FW: is the reference.She did send me an attachment with no tax cert attached.
I have communicated now 3 times to your actionline and communicated with lesley harris,now today still with no!! tax certificate.This has now dragged on for more than a week and i still have no resolution. C-***8 Re: C-***1 FW: is the reference.She did send me an attachment with no tax cert attached.