LN
Luvo N
1 reviews | Active since Jan 2020
26 Nov 2024, 08:45
Absa Does not Honor its agreements
I am so disappointed in Absa they debited my account more than what we agreed upon and now they are saying processing took too long to process the agreement. I have to suffer the inconvenience of having to follow up and try to get a refund. Please do not offer people options that you will not honor.
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Absa's replyOfficial
26 Nov 2024, 10:47Dear Luvo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***8. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply26 Nov 2024, 10:47
Official
Dear Luvo, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***8. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards,Basani HlungwaneAbsa Bank Ltd
Best regards,