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frans J
1 reviews | Active since May 2014
27 Mar 2021, 13:46
absa does not have the funds to call there customers You must phone them
come on Absa , don,t even before you try to assist your customers close your file I,ve been waiting for a phone call but that,s to much to ask Are you really going down so quickly refer Rezona Louw ref C***1 refuses to call a customer rather threaten give this or that or I close the file
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Absa's replyOfficial
30 Mar 2021, 10:23Dear Frans
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***7
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply30 Mar 2021, 10:23
Official
Dear Frans
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .
The reference number to your complaint is C-***7
Kind regards,
Rezona Louw
Group Customer Care