ABSA does not follow their own "values" policy appalled by their lack of service

Worst customer service I have ever experienced. I will be changing banks. I challenge anyone to speak to a human being that can answer your questions and to get hold of someone telephonically. they now use load shedding as the new excuse. I will definitely be closing all of my accounts including my business account with this bank, and this is after being a very long standing customer. but as you see they don't even bother to reply to customers complaints. sis on you Absa