ABSA does not care for its customers probkems

22 Nov: I accidentally transfered most of the salary into my home loan flexi reserve. I try to transfer it back, function doesn't work. 22 Nov: I go to local branch, they put me on phone to home loans. No problem absa says, accounts must be re-linked thaen it should work. 2-5 days absa says. 26 Nov: Still cannot transfer money. Call Absa homeloans, some mumbling and phone put down in my ear. 26 Nov: Call Absa homeloans, on 3rd try get Afr speaking guy who can explain there is a fica lock on the account. I must submit fica docs to homeloanskyc. I do so 24 to 72 hrs he says. 26 Nov: many email by now additionally to the calls. Every time I have to explain myself from the START. No follow up on my problem, no record or memory. 28 Nov: I am now in deep financial trouble. Debit orders cannot be sevices. Transfer function still doesn't work. Heaven only knows if fica docs was received and app****.

STILL TRANSFER DOES NOT WORK

BANK OFFERS NO HELP

ABSA DOES NOT CARE ABOUT LONG TIME CUSTOMERS