Absa Does Not Care about ***** On Our Accounts

Reported a *****ulent transaction on my account in November and to this day nothing has been done. Theyve only reiterated for 3 months that the case has been forwarded to somebody in charge and the apparent Absa Specialist never gets back to me. At the same time charging me admin fees on the same account . I simply asked that my money be reversed minutes after the transaction and Absa could not even do that.